CouncilHub.

The buyer's pitch

Resident comms that finally fit what your council actually does.

Built for Australian local government. Engineered to WCAG 2.2 AA, IRAP-ready, State Records-compatible. Integrates with the systems you already own: TechOne, Pathway, Civica, OpenOffice.

For your IT team

Sits on top.
Doesn't replace.

You spent years choosing TechOne or Pathway. We're not asking you to rip it out. CouncilHub's integration layer is built per engagement. Fixed-price scope, agreed before contract. The source ships with the deal so you keep it.

  • Adapter scope priced per engagement: TechOne, Pathway, Civica, OpenOffice
  • Bespoke or in-house CRM? Same playbook, same fixed-price model.
  • State GIS integrations (NSW Spatial, Vicmap) on engagement
  • BoM / RFS / CFA / SES via CAP standard
  • SSO against Entra / AD · OIDC + SAML out of the box
  • Adapter source ships with the engagement. You own it.

For your CFO

On panel.
Procurement-ready.

Procurement paths through Local Buy, VendorPanel and buy.nsw onboarded with engagement. ISO 27001-aligned design. IRAP-ready for PROTECTED workloads. Privacy Impact Assessment template included.

  • Panel paths: Local Buy / VendorPanel / buy.nsw on engagement
  • Australian-owned, Sydney + Melbourne hosted
  • Privacy Impact Assessment + DPIA templates
  • Insurance sized to engagement scope
  • Flat annual pricing. No seat counts.
  • Exit clause: data export in records-compliant format

For your comms team

Draw an audience on a map. Send. Done.

No more guessing at Facebook reach. No more "did the letterbox drop go out?" Every send has an audience count before you press send, and a read-rate after.

councilhub.app/eastbridge/compose

New notification

Water main works · Smith St

Type

Service noticeEmergencyCommunity

Severity

Advice

Message

Water main works on Smith St, 14–15 May

Yarra Valley Water are renewing pipes between Park Tce and Riverbend Rd. Expect intermittent outages 9am–3pm. No boil-water notice required.

Audience

Drawn area
Households612
Push enabled487 · 80%
SMS fallback125
LanguagesEN, ZH, VI

We'll get on a call with your CEO, CIO and Comms lead together.

One demo. All three stakeholders. We answer the procurement questions in the room.