Admin console
The other half of the
product.
The resident app is what councils show their CEO. The admin console is what comms officers, customer service, field crews and councillors actually live in. If staff don't love it, council renewal is at risk regardless of how good the resident app is.
Comms compose
Draw an audience. The count is real before you send.
Pick channels by suburb, ward, topic, or a polygon on a map. See the household count, push-enabled rate, SMS fallback count and language breakdown before you commit. Schedule, route for approval, send, then watch read-rates roll in.
Ticket queue
Sorted by SLA risk. Synced to your CRM. Audit-tamper-evident.
Resident 360
Search by name, address, ticket, property. See everything: linked properties, tickets, payments, submissions, comms read history.
Exec dashboard
Adoption, engagement, resolution times, SLA breach rates, consultation participation. Exportable for council briefings.
Audit + records
Every admin action logged, tamper-evident, exportable. FOI / IBAC / ICAC-ready bundles.
RBAC, eight default roles
Resident-services agent, comms officer, comms manager, dept officer, exec, councillor, records officer, tenant admin.
See this feature live in your council.
We'll spin up a branded sandbox before the call. 30 minutes against your stack.